Palm beach Harley is amazing when it comes to customer service. Tammy helped me through the entire process of getting parts ordered and installed on my sportster 48. She kept me in the loop every step of the way and was very helpful and informative. Not to mention her enthusiasm and friendliness throughout the few weeks she helped me. Tammy has a great attitude, strong work ethic, and definitely made the waiting process much more enjoyable. I can say that for all the staff that have helped me over at palm beach Harley. If you need somewhere to take your bike, look no further.
I have dealt with Jeremy at the parts counter on several occasions. Gentlemen, this guy is THE REAL DEAL. Not only does he know what he's talking about, he is a really nice guy too. He always answers my questions, even if it doesn't lead to me buying anything. He rides his bike EVERYDAY, and as far as I am concerned, is a "Harley God" when it comes to knowing about several different bikes I've owned.
The parts department is very knowledgeable. The best Harley dealership.
Service as usual at Palm Beach HD was outstanding! After purchasing headsets and taking them home I realized how mechanically challenged I am. So we went back to the store with our helmets and Jeremy took the time to install both sets while we waited - no charge! I am once again very satisfied with the service I always receive at this location. Thank you Jeremy!
Great Service, awesome people, and Sue has a very nice personality with customers.
I am a first time rider and I have just retired. Last week I purchased a 2017 Road Glide Special and the experience I had with the staff was absolutely phenomenal. They were extremely efficient, knowledgeable, and worked excellent together as a team. My salesman Gage Humely, Cam in sales, Brian in parts, Ron and Scott in the business office,and Jon and Terry in the service department were all completely and totally amazing. Gage also introduced me to Dennis, one of the techs in the service department, who was in the process of prepping my Road Glide for delivery. He also was extremely plesant, of course knowledgeable, and a pure joy to meet. Yesterday I was there again for a charity event and purchased some clothing and accessories in the clothing department. Sister Sue, Lauren, and Karen that work in this department actually treated me as if I was a member of their family. All three were so helpful, pleasant, and courteous that it was completely overwhelming to me. I could not have asked for a much better shopping experience with the manner in which they treaded and assisted me. It was such a positive and wonderful experience, I didn't want to leave. Kudos to all at Palm Beach Harley Davidson.
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